ABSTRACT

DURING periods of rapid increase in personnel, when a large number of employees were promoted to supervisory positions, the need for a systematic training in company routines and policies had become evident. Largely to fulfill this need, there had been intermittent efforts in supervisory training at the Hawthorne Works for a number of years. Up to 1927 these efforts took the general form of classroom meetings in which certain informative material was presented and discussed. For the most part, this material was confined to specific job subjects such as the use of various order blanks, waste elimination, and budgetary control. The training was done by the respective personnel organizations of the different branches in order that it would be adapted to the particular needs of each organization.