ABSTRACT
DURING the interviewing program the investigators had become more and more interested in interviewing as a method of industrial research. In the beginning, the interviewing method had been viewed as rather simple and incidental to the material which it was hoped such a technique could obtain. But as the inquiry progressed, it became apparent that to obtain the intimate thinking of the worker was no simple matter, but a tedious and arduous task requiring more special training than at first had been thought necessary. Only after some 20,000 employee interviews had been taken had a personnel capable of doing such a job been trained. The need for this training will be better appreciated when the viewpoint demanded of the interviewer, as well as the minute precautions he needs to take, are more fully described.
