ABSTRACT
This chapter presents our approach for generating the piles of documentation necessary for process improvement. The thing to remember is that this documentation is necessary documentation. You do not write just to get credit for finishing your assignment to write a particular piece of documentation. The old CMM® tenet still applies: “If it isn’t used, it doesn’t exist.” Process improvement is not a documentation drill. Generally speaking, if your procedures are not used throughout the organization, then you have no procedures! The whole purpose of the CMMI® is to use what you have developed. Your documentation is not “for show.”
