ABSTRACT
This chapter examines the intersection of the practical and the theoretical by considering the face as both a theoretical Other that grounds ethical theory. The chapter focuses on listening as the entry point to encountering autrui. Carl Jung's distinction between the ego and the self problematises many of our everyday understandings of time, narrative, autrui, responsibility and conflict in relation to ethical practice. Active listening involves more than a tacit response from the mediator. Charlton and Dewdney identify several objectives of active listening, that as well as the preceding, include clarifying and minimising 'miscommunication between parties' and facilitating 'problem solving by creating opportunities for empathy and mutual understanding'. The passivity of passive listening is a disguise, for the deeper transactions that are taking place, which are not passive, especially where a challenge is involved. The role of the mediator', Fisher and Kate compare mindfulness and Transformative Mediation (TM).
