ABSTRACT

A relationship between the professional learning of employees and ‘continuous’ improvement has been established in commercial organisations for many years. Those organisations aspiring to use ongoing professional learning to deal with rapidly changing internal and external work environments have come to be known as ‘learning organisations’. The use of professional learning to effect successful change has been frequently couched in terms such as ‘organisational transformation’, ‘improved competitive advantage’ and ‘organisational survival’. For example:

a learning organisation facilitates the learning of all of its members and continuously transforms itself.