ABSTRACT

The first is the best practice approach, most commonly attributed to the work of Pfeffer (1994). This approach advocates that a standard set of HRM practices or high-performance work systems (HPWS), leads to superior organizational performance. The whole debate in Chapter 4 about the use of technology in HR systems to help produce a set of optimized HR practices is based on the premise that there is such a thing as best practice on global scale. Pfeffer (1994: 64) identifies a list of seven HR practices of successful organizations.