ABSTRACT
In the first example, the organization will want to measure the extent to which the HR practices outlined are actually delivering the required behaviors of creativity and it will also want to ensure that although it pays above the normal rates, there is internal equality amongst equally qualified team members. Attitude and satisfaction surveys can assess the first target, whilst compensation targets can be assessed by careful monitoring of equity across teams. In contrast, the second example is focused on cutting costs through controlling risk and increasing efficiency in all jobs. An assessment of performance appraisal content and results, together with appropriate questions on attitude and satisfaction surveys can be used to measure the effectiveness of the HR practices outlined.
