ABSTRACT
One of the few constant factors in the management of public sport and leisure services is the need to respond to continually changing operating environments. This requires ‘things to be different’ in that managers have to seek out and identify management practices, organisational procedures and services that need to be altered or changed in order to respond effectively to the factors in the operating environments. Once these have been identified, these changes need to be developed and then implemented into the organisation. By doing this managers are considered to be managing change and effective managers will recognise when change is desirable or inevitable and will respond accordingly.
