ABSTRACT
Raymond Turner, BAA’s Group Design Director (at the time of writing), has the task of coordinating design standards mainly through the issue of design guides and project briefing to consultant architects. His principal task is to ensure that new buildings fit the company’s mission statement, with its emphasis upon customer satisfaction, cost competitiveness and quality of experience. BAA is anxious to standardize design solutions from concept design to detail. This is the main mechanism by which building costs can be controlled. It also
means that replacement components can be readily obtained, and that one terminal design develops logically from the experience of another. It is partly the use of prototypes with limited developmental variations that led to the similarities between Foster’s Stansted design and that by Rogers’ office for Heathrow’s Terminal 5.
