ABSTRACT
This chapter envisages a situation where the demand for such localized control over the working environment may run counter to the dictates of the control structures of the labour process. In such circumstances, localized control may be limited or minimized either organizationally, or structurally through the design of the built environment – it may not be possible to alter the level of air ventilation, or the offices may be configured so that there is no external wall with openable windows. The building thus comes both to reflect and constrain the boundaries of control. An intelligent building has a high level of internal office automation, and also operates as part of an external telecommunications network. The creation of the intelligent office must be seen as a fusion of two parallel but interconnected developments. The constant pressure on organizations from imposed financial constraints or competitors, makes the installation of complete Information Technology systems in new or refitted offices an increasingly attractive proposition.
