ABSTRACT
What makes urban water system reform a success in some places, but a failure in others? Is there a fixed formula for success? This paper does not pretend to have the answers to the above questions. Through a focused study of the urban water system management experiences of Santiago, Chile, between 1990 and 1998 and that of Singapore, and by drawing parallels between the two, this paper attempts to identify, despite the different historical, political, social and economic context, some common factors behind their successful urban water system reform.
