ABSTRACT

Interacting socially with colleagues creates close workplace relationships. These relationships translate into a dynamic, synergistic environment at the reference desk, also known as tag-team reference. When two people work well together, they can bounce ideas off of one another and serve the users most efficiently. Reference librarians all have strengths and weaknesses and those who work closely together can rely on each other without worrying about the stigma of reference desk boundaries. While traditional training and advice literature do not stress the importance of workplace relationships, there are ways that librarians and libraries can successfully promote social interaction and nurture a collaborative, collegial environment. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress.com> Website: <https://www.HaworthPress.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.HaworthPress.com> © 2003 by The Haworth Press, Inc. All rights reserved.]