ABSTRACT

Ergonomics contributes to the optimization of the human being (a social goal) and total system performance (a strategic goal) (Dul & Neumann 2009). Ergonomics can add value to a company business strategy of reaching the business goal profit, or intermediate business goals such as cost minimization, productivity, quality, delivery reliability, responsiveness to customer demands, or flexibility. By considering ergonomics in the design of the production system, including the job and workplace designs, or human work elimination by mechanization or automation of inefficient, unhealthy or hazardous tasks, the costs per unit can be reduced and work productivity increased. Nowadays, increasing productivity and reducing costs seems to be the path to the success of organizations (Dul & Neumann 2006).