ABSTRACT

The work conditions encountered by front-line workers too frequently differ from what is specified in procedures. Front-line workers must be able and ready to adapt to dynamic risks in the workplace. The four cornerstone “habits of thought” that exemplify Risk-Based Thinking : anticipate, monitor, respond, and learn, are described in detail. Chronic uneasiness—a mindfulness of transfers of energy, movements of mass, or transmissions of information that pose a threat to assets, is also fully described. Together, Risk-Based Thinking and chronic uneasiness enhance people’s capacity to adapt to changing workplace risks. The chapter concludes with a practical description of “conservative decision-making” and its application to operational conflicts between safety and production goals.