ABSTRACT
Management systems are becoming more and more complex. It is no longer enough to focus on the financial results. Today, the customer and society require a commitment from the companies which often goes far beyond the activities in the individual company.
This is a fact which will become more apparent in the coming years. Therefore a broader management system like the Model for Business Excellence is a tool for future leaders.
This paper describes how the European Model for Business Excellence, together with the well-known management system standards for quality (ISO 9001), environment (ISO 14001) and occupational health and safety (BS 8800), can be implemented as an integrated management system for operation and maintenance.
