chapter  3
24 Pages

Second Step: Descriptive Dimensions

X A shop assistant who catches a small child in the act of stealing typically mixes integrative and distributive moves to handle that conflict. Predominantly integrative components of a person's salient reaction to a conflict issue are avoiding, compromising and problem solving. Predominantly distributive behavioural components are accommodating and fighting. In Chapter 2 it has been shown that these behavioural components can also be characterised in terms of agreeableness and activeness. However, agreeableness and activeness were introduced especially to integrate two-, three-, four-, and five-part taxonomies of conflict management. Other features may constitute equally or more relevant characteristics for description.