ABSTRACT

Classical studies of bureaucracy carried out in Western countries derive from the assumption that their subject does not significantly differ from other socio-professional groups. This allows applying standard research methods. For instance, Michel Crozier (1963) builds his analysis of the bureaucratic milieu in France on two case studies. Neither factual questions nor questions about values and beliefs seem problematic. The latter type contains especially valuable information if one probes into intentions and justifications for their actions developed by actors vested in power (see Section V of Chapter 2).