ABSTRACT
This chapter investigates the relationship between academic department chairs' social intelligence (SI) and faculty members' satisfaction with annual evaluation of teaching and research (SAE) at a public university in the United States. SI is different from general, emotional, and cultural intelligence, but there are some overlaps among these constructs. The chapter discusses SI construct and the results derived from the questionnaire data collected from 406 faculty members from 43 departments at a public university in the United States. The data analyses with LISREL at the department level suggest that SI is positively associated with SAE. Implications for management, directions for future research, and limitations of the study are discussed. Cognitive empathy should help to improve a leader's awareness of the feelings and needs of supervisors, subordinates, and coworkers as well as people from outside the organization. This ability to connect with people should help to improve a leader's social skills.
