ABSTRACT
In the previous chapter we saw that adaptive activities are created by the employees to help them adapt to their work world so that they may reasonably accomplish what is expected of them. In creating the adaptive activities, they have actually created a world with values that are different from, and often antagonistic to, those implicit in the initial design of the organization. For example, the organization sanctions values such as neatness, involvement, hard work, upward mobility, and unquestioned loyalty. The employees sanction absenteeism, turnover, non-involvement, apathy, slowdown, rate setting, cautious loyalty, and so on.
