ABSTRACT
Most of the conceptual development of trust in the management literature has tended to focus on factors external to the individual that will cause a person to trust. This chapter shows that the utilitarian approach is but one category within a broader developmental framework of trusting. This broadened framework is highly useful in that it provides us with a deeper understanding of trust in the workplace that can be helpful in improving both the quality and quantity of trust in the workplace. The chapter provides a holistic conception of trust, with an emphasis on the internal aspects of the trustor. It identifies trust by presenting an ontology of trust and focuses on the social and moral development characteristics of the trustor in developing an ethic of trust. The chapter explores two primary facets of trust, expressive and utilitarian. The expressive facet is used to discuss the relationship between trust and an individual's moral development.
