chapter  4
Testing the Factorial Validity of Scores From a Measuring Instrument: First-Order Confirmatory Factor Analysis Model
Pages 30

For our second application, we once again examine a first-order confirmatory factor analysis (CFA) model. However, this time we test hypotheses bearing on a single measuring instrument, the Maslach Burnout Inventory (MBI; Maslach & Jackson, 1981, 1986), designed to measure three dimensions of burnout, which the authors labeled Emotional Exhaustion (EE), Depersonalization (DP), and Reduced Personal Accomplishment (PA). The term burnout denotes the inability to function effectively in one’s job as a consequence of prolonged and extensive job-related stress: “Emotional exhaustion represents feelings of fatigue that develop as one’s energies become drained”; “depersonalization,” the development of negative and uncaring attitudes toward others; and “reduced personal accomplishment,” a deterioration of self-confidence and dissatisfaction in one’s achievements.