ABSTRACT

This chapter reviews the consultation process undertaken for the ‘Slavery and the natural world’ events at the Natural History Museum, London. It considers how the events were planned and developed through a detailed process of consultation undertaken by museum staff. To act as a comparison and contrast to this assessment, this chapter uses the work of Arnstein’s and Wilcox’s ‘ladders of participation’ models to assess whether a better knowledge of participation theory would have improved the process or demonstrated the limitations of the theory in practice.