ABSTRACT
Understanding the individuals involved in workplace bullying, and the
interactions between them and the organisation, is fundamental to making
sense of this problem. What is it about the targets of bullying behaviour that
makes them targets? Why do people who use bullying behaviours perform in
such destructive ways? Why do some types of organisations appear to have
major bullying problems? In this chapter, we will consider what we know
about targets and about people who use bullying behaviours, and talk about
the other roles and factors that contribute to whether bullying occurs.