ABSTRACT
A recent qualitative study explored perceptions of critical issues and challenges from the point of view of experts and key informants working in diverse roles in the Employee Assistance Program (EAP) field (Sharar & Hertenstein, 2005). One of the central themes that came out of the study is that EAPs have become a type of platform for the expansion of integrated collateral services, chiefly work-life (WL) programs. The study suggests that while EAPs are a dynamic and growing field of practice, there is tension arising out of the dissipation of EAP as a specialized field. At the same time, there is also recognition that EAPs need to adapt to the changing needs of employers and the workforce as a whole by combining with WL. This article will briefly review the methods of the study, followed by a presentation and analysis of the data relative to the integration of EAP and WL services.
