ABSTRACT
Ronald Fisher, one of the leading researchers on interpersonal and group conflicts, has defined the term conflict resolution as “a transformation of the relationship and situation such that solutions developed by parties are sustainable and self-correcting in the long term. It also requires that an adequate degree of reconciliation occurs between the parties, in that harmony has been restored through processes such as acknowledgment of transgressions, forgiveness by the victims, and assurance of future peace” (Fisher, 2006, p. 189). This definition seems to describe the ideal model of conflict resolution. In the real life situations more limited version of conflict resolution would be acceptable. Namely, we may say that the conflict is resolved, if all or most of its major causes are eliminated or reduced, and the parties have learned how to live and work together avoiding violent encounters and hostile actions.
