chapter  1
12 Pages

Quality Assurance and Accreditation in Higher Education

Quality assurance (QA) has long been applied in the corporate sector to ensure

stakeholder satisfaction, compare standards with those of other organizations and

raise standards in the face of competition. Applying rigorous QA and accredita-

tion to educational processes and outcomes, particularly in higher education, is

a more recent phenomenon. This chapter examines these issues in regard to

conventional university education.