ABSTRACT
In a growing number of organisations, human resources are viewed as a source of competitive advantage. There is greater recognition that distinctive competencies are obtained through highly developed employee skills and employee development (ED). HR development (HRD) is a process for developing employee knowledge, skills and abilities (KSAs), as well as competencies through training and devel opment (T&D), organisational learning (OL), leadership development (LD) and knowledge management (KM) for the purpose of improving performance.
