Studying Conversational Interaction in Institutions: Robert W.Hopper
I N the past decade, conversation analysts have embraced the study of talk ininstitutional settings. This focus is celebrated in the title of a recent volume,Talk at Work (Drew & Heritage, 1992b), that suggests common ground between conversation analysis and organizational communication. These institutional studies include descriptions of discourse in the media (see Clayman, 1992; Greatbatch, 1992; see also Nofsinger, Chapter 15, this volume). These studies pose prospects relevant to any scholars who describe message details using evidence made available by electronic recordings. Connections between conversation analysis and traditional areas of communication study may promote theory, but this moment also entails examining our ongoing dis-ease about how to conceptualize settings and other features of communicative context.