chapter  12
18 Pages

SERVICE PLANNING, ACCOUNTABILITY AND RISK

Planning publicly funded health and social care services in most countries is a function of government. Government policy has a profound influence on the proportion of national income spent on health and social care, and on the ways in which services are provided and priorities are set. This influence extends to health and social care organisations that are not directly funded by government because of the ways in which the processes of commissioning services operate. Managers who are planning service provision must therefore take account of government policy whether they are planning for:

n a large national organisation such as the NHS; n a local council, as in the case of social care; n a primary care trust; n an independent service provider in the voluntary or private sectors; n a provider of an integrated service that no longer sits squarely in

any one of these sectors.