chapter  1
13 Pages

YOUR JOB AS A MANAGER IN HEALTH AND SOCIAL CARE

Let’s begin by looking at a manager in action. We asked some managers in health and social care to describe their work. Each of their reports illustrates the wide range of activities that managers undertake and the correspondingly wide range of skills and knowledge that they use. Second, they show that a lot of these skills are common to many management jobs, irrespective of the level or functional specialisation involved. Third, they illustrate how the various skills and competences described may complement each other to produce an effective managerial approach.