chapter  11
Problem Solving and Decision Making
Pages 19

Tensions surrounding demands for school improvement magnify the reality that contemporary principals are expected to lead and manage. More specifically, principals are being required to diagnose problems in their schools and to make recommendations or final decisions about what should be done to address them. For many veteran principals, changes in role expectations have produced conflict and anxiety-a condition illustrated by reactions of the middle school principal in the vignette about the Walker school district.