ABSTRACT

Conflict exists in all situations where individuals and groups are in disagreement with each other for whatever reason. This potential therefore exists everywhere, where two or more people are gathered together – a world without differences and disagreements is inconceivable! Much of the conflict in the world stems from the basic lack of recognition of this, and the inability to address it in ways designed to alleviate its effect or better still, identify the positive and beneficial potential that is inherent in most situations.