chapter  15
24 Pages


Organization culture is an amalgam and summary of what is done within an organization, how it is done and why it is done, and the patterns of behaviour and standards of performance adopted. Organization culture is based on:

• the size, structure, complexity and diversity of the organization; • the work that is carried out; • collective and individual perceptions, attitudes, values and beliefs; • the sources of power and influence, and how power and influence is used by

individuals, groups and departments; • the nature and strength of the leadership of the organization; • proposals and plans for the future, and how these are to be carried out.