ABSTRACT
Employers, particularly large ones, in some senses have to be their own ‘university’1: they have to work out the means by which they and their employees can acquire and maintain the requisite knowledge needed for their company. This is usually seen as ‘training’ rather than ‘education’, though there are exceptions to this. Much of the training is typically organized through the HR department and is seen as an HR responsibility. A valuable starting point for a new appraisal of training and employee education needs will be the Cisco code followed by the BCW template.
