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Unit 6: Apologizing in Japanese

When apologizing, the speaker recognizes the infraction or off ense s/he has caused and attempts to repair the relationship with the listener. Th e situation may be fairly tense if the infraction is large or if the listener is in a more powerful position on the social scale than the speaker. What are some common Japanese patterns used in apologies and what strategies work most eff ectively to repair and maintain a good relationship?