chapter  3
47 Pages


In Part 1 of the book, the nature of the contracts used for the supply of goods to consumers was examined. Part 2 is concerned with the different types of consumer protection that are available even before the parties start to negotiate a particular transaction. Chapter 3 deals with four topics: first, it outlines the various types of consumer watchdog (see paras 3.02-8); second, it looks at the statutory and voluntary control of supplies of goods to consumers (see paras 3.09-14); third, it outlines the means of achieving consumer redress (see paras 3.15-25); and fourth, it summarises the controls on the power of traders to accumulate personal information about consumers (see paras 3.26, et seq.).