ABSTRACT
Questions about the Ombudsman system tend to concentrate on the Parliamentary Commissioner for Administration (PCA), but the Ombudsman system has been extended into a number of areas, including in Scotland and Wales, and, as explained below, does not operate in the same way in each. Therefore, it is necessary to be aware of other Ombudsmen. A knowledge of parliamentary procedures and of the scope of judicial review is valuable in tackling this area, because a typical question might concern the extent to which the Ombudsman system provides remedies for the aggrieved citizen not available by those means. The question most commonly asked concerns the efficacy of the Ombudsman despite the limitations of the system.
