ABSTRACT
Thus far, we have discussed the basics of knowledge management and presented some case studies to show how it has been employed in organizational settings. In this chapter, we will discuss the basic concepts of XML technology so we can begin to see how we can store information using an object-oriented language. We will illustrate how basic XML elements need to be written and then demonstrate how they can be arranged in a DTD and why DTDs are of value. We will also show how we can use XML entities to breakdown a significant text document into modular units and then reconstitute parts of it as needed.
