ABSTRACT

In the first two chapters, we discussed the fundamentals of knowledge management and XML coding. In this chapter, we will explain how communication professionals can apply theories of semantics to better describe how we can name and arrange XML elements relative to one another. We will accomplish this by illustrating how objects have been identified, named, and classified in some historical and contemporary contexts to reveal the benefits of properly arranging complex bodies of information. Equally important, we also describe the potential hurdles we might encounter as knowledge managers when we engage in classifying practices because complex bodies of information are rhetorical constructs that need to address the needs of different audiences. To further explicate how to contextualize knowledge using XML technologies, we will review a series of concrete organizing methods and provide specific examples drawn from the fields of technical communication, knowledge management, and library science that will allow us to meet the rhetorical needs of our audiences.