ABSTRACT
The first skill-set that we will explore is that of relationship building. Unless you can effectively build relationships, you won’t have clients to coach! And the kind of relationship you establish with your client will impact on the result of the coaching more than any specific model, process or skill that you can demonstrate. This chapter will explore how we build a relationship with a client, from creating a positive first impression to creating a strong and lasting rapport. But first, let’s look at the wider picture.
