ABSTRACT

This case study traces the formalization of staff development activities at a large public university library. While every organization offers some variety of training to meet its needs, the degree of formal structure can vary greatly. The arrival of a new Director of Libraries brought this function and others into the spotlight by creating task forces charged with examining needs and outcomes. This case study examines one library’s staff development structure with a long lens, since available historical documents allow reporting of events prior to, during, and subsequent to the work of the task force-from inception to implementation and beyond.