ABSTRACT

Friday, March 1, 3 p.m. Conference Call “Thank  you,  and  have  a  great  weekend!”  Jessica  Thorpe  cheerily  closed  out  her  weekly  regional  sales  conference  call.  Sighing,  she  looked  at  the  month’s sales numbers again. Of the four territories 

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she supervised, only Midwest was beating its target.  Although Midwest’s numbers were impressive, they  couldn’t carry the rest of the country. She knew the  group would have  to do better. They were heading  into  the second quarter and  if  they didn’t catch up  soon, they wouldn’t have a chance at making the full  year’s goal.