ABSTRACT
At the New York World’s Fair, which ran from 1964 to 1965, AT&T introduced the Picturephone, which is a phone that sends audio and video signals. AT&T predicted the video telephone would replace the voice telephone by the 1970s, but it was wrong. Its Picturephone service had 500 subscribers at its peak, and the service faded away by 1974 (Video Phones, 2000). One of the (many) problems was that people felt self-conscious “about being a TV character” (Jeffrey, 1998).
