ABSTRACT

According to most present-day writings on change we live in a time of turbulence and radical change. We are frequently informed about how changes in consumer and labour markets and in technologies, pressures of financial markets, globalization and new values and orientations from employees all act as key drivers for change. It is also often said that organizations must learn to adapt to changes or otherwise risk failure. This risk is regularly emphasized by contemporary authors of change. According to Beer and Nohria (2000: 133) modern societal conditions are exceptional in terms of change: ‘Not since the Industrial revolution have the stakes of dealing with change been so high. Most traditional industries have accepted, in theory at least, that they must either change or die.’ Understanding and managing change have developed into a virtual industry, encompassing consultancy firms, management and leadership gurus, mass media, the business press, high-profile corporate executives, politicians and business schools, as well as management writings and management rhetoric and practice. In most writings, change is seen as good or necessary or both, often however with limited critical reflection on the subject matter (Sturdy and Grey 2003). Contemporary ideas of change stress that managers must be adept in working with planned organizational change as well as be responsive to changes in the environment. Efforts to change organizations are numerous and take a large proportion of the time and energy of many managers, staff and other employees. According to a British survey, 94 per cent of the investigated organizations experienced planned organizational change in 1997 (Ogbonna and Wilkinson 2003).