ABSTRACT

Comparing the health of the project to that of a vehicle reveals some striking similarities. People who neglect the routine maintenance of a vehicle typically experience premature breakdowns and exorbitant repair costs that could be traced directly back to that neglect. Similarly, if a contractor fails to carry out routine maintenance on a project, instead taking the easy approach of updating schedules, the outcome is very likely to be an expensive ‘repair’ in the form of a claims battle and often a claims loss, or even missed opportunities.