ABSTRACT
There is no doubt that technology and how we use it changes at an everincreasing pace. We have detailed in this book instances where trust has broken down online ± leading to heartache and sometimes to the loss of large sums of money. As Chapter 9 demonstrated, individuals do, to some extent, trust others and organisations on the Internet. As we shall demonstrate in this chapter, perhaps they do this too readily. Considerations of surveillance versus privacy are crucial notions that we need to examine more seriously on both an individual and societal level.
