chapter  5
43 Pages

Minding the Mind II: Safety-Critical Psychology

In 1992, I arrived at Lester B. Pearson Airport in Toronto on a hot and muggy August day after yet another business trip. I was tired and just wanted to get home. After I cleared immigration, I had the misfortune of being sent to that section of customs where you get interrogated, and your luggage is opened and inspected. After waiting impatiently in line for what seemed like forever, I was finally interviewed by a customs officer. Our conversation went something like this:

Customs Officer (CO): Where are you coming from? Me: Japan. CO: What were you doing there? Me: I was visiting the Japan Atomic Energy Research

Institute. CO: Why were you doing that? Me: Because they invited me. CO: Why did they invite you? Me: I guess because of the work that I do. CO: What kind of work do you do? Me: I'm an engineering professor at the University of

Toronto, and I do research on human factors .