chapter  7
10 Pages

Quality management

Every project should have a quality plan. In reality, very few do. Why is it that so few project management plans include quality management, or write it so lightly that it doesn’t provide enough information to make a difference? The top two reasons many project managers give for lacking or not implementing a quality management plan are:

1 It is too complicated to do a plan when the product and services haven’t even been piloted.