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How to use this book

To give you a head start in developing your e-learning project management process documents, this book includes a companion website located at http:// www.routledge.com/textbooks/9780415772204 where all the template forms are located. Anytime we discuss a form or document to be used in developing and managing your e-learning system, you have the opportunity to download the template from this website. You may wish to download the documents in advance and have them ready to populate as you work through the processes we discuss.