ABSTRACT
Systems integration services facilitate the intersection of hardware, software, and pragmatic industry knowledge that provides the foundation of IT systems. The Computer Science Telecommunications Board (CSTB, 2000) defines systems integration as the wiring together, via hardware and frequently very complex software, of the often already existing islands of computer applications into a coordinated enterprise-wide distributed network system. Systems integration includes more than just physically allowing incompatible components to communicate. It is the synthesis of application domains such as finance, manufacturing, transportation, and retail and the supporting information infrastructure including databases, operating systems, architectures, networks, communications devices, and security measures (CSTB, 2000).
